HELP

HOW TO MANAGE AN EXISTING BOOKING

  Choose the departure and click the Manage button.
From the Manage page, through the different tabs, you can manage your booking, add Clients details including client gender, clients infos, travel infos, additional tourist services and rentals

  On the main tab you’ll have then displayed the list of your booked clients.
  You can filter your bookings by choosing the booking Status and/or choosing the Group name: click on Filter to apply the selection that will be mantained when moving to other tabs.


MAIN TAB – BOOKING STATUS MANAGEMENT

 
  From the main tab you can:
1 – change the option lenght
2 – confirm an existing option
3 – delete an existing option
4 – delete a confirmed booking
 

1 – change the option lenght

  By clicking on the Calendar icon you can extend and shorten the option duration within the maximum option duration date. Your action has to be saved on clicking the SAVE button

2 – confirm an existing option

  To confirm an existing option you have to click on the CONFIRM Button, then click SAVE to register the operation

3 – delete an existing option

  To cancel an existing option you have to click on the DELETE THE OPTION Button, then click SAVE to register the operation
  Individual occupation in a same-gender cabin
In case you option one cabin without specifying the gender of the clients and then you delete one person, system will ask you to specify the gender of the remaining person.
  Move the to the Clients details tab and specify the gender
  Individual occupation in a no-share cabin ( ex. Double-bed cabin)
In case you option one no-share cabin and then you delete one person, system will advise you that you are cancelling one client in a no-share cabin and modify the remaining option in a single-use occupancy.

4 – delete a confirmed booking

  You have to click on the Cancel with Penalty fee link. The link indicates the penalty fee applied. Then click on the SAVE button to apply the changes

 

CLIENTS DETAILS TAB

 
  From the Clients Details tab you can modify the group name, add/modify clients names and surnames, specify the gender and client nationality. Click then on SAVE button to confirm the operation

In case of convertible beds in the cabin, from this page is possible to choose the preferred solution ( twin beds or double-bed)
You have to click on the SAVE button to apply the changes.

 

CLIENTS INFO TAB

 
  From the Clients Info tab you can insert the clients informations required by the organizer, as per clients details, documents, diving info etc.  

 

TRAVEL INFO TAB

 
  Here you will be asked to indicate the arrival and departure details of the clients  
  To speed up this operation, you can choose the Group name
  A FILL ALL button will appear. Click on it to open the pop-up. Fill the fields on it
 
  When done, click on the SAVE button and registration will be applied to all group participants
     
See also:
- navigation bar
- departure box
- how to place a booking
- how to place a waiting list